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GDPR Sub-Processors: 2021-04-01
1. Overview
DIGIFLOW uses sub-processors to support the delivery of our services to our customers. A sub-processor can be defined as a third-party data processor engaged by DIGIFLOW that may store and process personal data of our customers (as described in the relevant Data Processing Addendum).
2. Security and Privacy Due Diligence
DIGIFLOW continuously evaluates the security, privacy and confidentiality practices of all proposed sub-processors that will or may have access to or otherwise process Customer Data.
3. Sub-Processors
The tables below list the different third-party sub-processors engaged by DIGIFLOW to perform certain functions or deliver specific services.
3.1 Infrastructure:
We use the following sub-processor to provide our cloud infrastructure environment and store our Customer Data:
| Sub-Processor | Entity Country | Purpose |
| Microsoft, Inc. Microsoft Azure | Ireland | Data Center |
| Microsoft, Inc. Microsoft Azure | Australia | Data Center |
| Microsoft, Inc. Microsoft Azure | South Africa | Data Center |
3.2 Service-Specific Sub-Processors:
DIGIFLOW works with various other third parties to provide specific functionality within the services. In order to provide the relevant functionality, these sub-processors must access Customer Data. Their use is limited to the Services indicated below:
| Sub-Processor | Entity Country | Purpose |
| Google, LLC. | USA | Map Data |
| Microsoft, Inc. Microsoft Azure | Ireland | Data storage, data processing |
| Microsoft, Inc. Microsoft Azure | Australia | Data storage, data processing |
| Microsoft, Inc. Microsoft Azure | South Africa | Data storage, data processing |
| Zendesk, Inc. | USA | Customer Support |
| Twilio, Inc. | USA | SMS and Email gateways |
3.3 Integrations:
Additionally, the following third-party sub-processors may store and process personal data of our customers as part of application integrations:
| Sub-Processor | Entity Country | Purpose |
| Slack Technologies, Inc. | USA | Internal Team Workflows and Tasks |
| Microsoft, Inc. Microsoft Teams | USA | Internal Team Workflows and Tasks |
This list is subject to change, so please check back frequently for updates.